Client Comments

The following are some of our recent client comments. If you'd like to speak to one of our solicitors about our excellent client care standards, contact us here or call us on 01312255214.

"Clear requirements and responses giving options on how to take the case forward along with advice."
Laura Davis, from Edinburgh, for Richard Singer, March 2019

"Extremely Happy. Good communication and very hassle free."
Leslie Soutar, from Fife, for Richard Singer, March 2019

"The ease of the approach – emailed correspondence, continuously updated, any requirements of me communicated clearly and achievable by email. Made the process easy to manage within a busy working life."
Charles Marley, from Edinburgh, for Richard Singer, March 2019

"Very happy. Very good service."
Jacqueline Cruikshank, from Edinburgh, for Richard Singer, March 2019

"Very happy. The constant updates. I knew everything that was going on every step of the way. Richard was particularly attentive and always fully answered any queries I had."
Alexandra Philp, from Ludin Links, for Richard Singer, February 2019

"Clear communication, friendly staff."
Elena Mihaescu, from Coatbridge, for Richard Singer, February 2019

"I was pleased by the ease of making a claim & how I was kept informed of the progress of claim."
Liam Green, from Ayr, for Richard Singer, February 2019

"Extremely satisfied with the professional service from start to finish. I was treated as an individual and kept up to date with the claim. Every question was answered within great time scale and nothing was a hassle to your team."
Jason Ryan, from Falkirk, for Derek Carrigan, January 2019

"I was particularly pleased by the contact to let me know how things were going."
Mary Devins, from Paisley, for Richard Singer, January 2019

"Fast Responses with communication. Kept up to date with claim."
George Simpson, from Glasgow, for Val Roberts, December 2018

"I was more than happy with the service I received. I was particularly pleased with keeping me updated and informed all the way through this process of my claim. I was very happy indeed, you were totally professional in all aspects of my claim. Thank you very much again. Without question I would recommend Lawford Kidd to family and friends."
Stephen Thomson, from Glasgow, for Richard Singer, December 2018

"I am satisfied with the services received."
Jose Padilla, from Nottingham, for Derek Carrigan, September 2018.

"I was kept up to date and things were fully explained at each stage. Talked through the pros and cons and was assisted to take the best step for me. Fantastic Service."
Garth T O’Nians, from Alexandria, for Richard Singer, November 2018

"Prompt and clear communication."
Joanne Hunter, from Hamilton, for Richard SingerNovember 2018.

"Very quick responses to emails. Richard was very easy to deal with. His advice was clear and clearly has years of experience."
Lee McDonald, from Inverness, for Richard Singer, November 2018.

"I was very happy. I appreciated how Mr Singer was very approachable and explained everything in detail and kept me up to date with everything that was happening via email. I definitely will recommend Lawford Kidd."
Anila Janju, from Glasgow, for Richard Singer, September 2018.

"Time-scale was good."
John Graham, from Clydebank, for Derek Carrigan, September 2018.

"Excellent communication and the process was very straightforward."
Anna Douglass, from Edinburgh, for Richard Singer, September 2018.

"Val Roberts acted on my behalf hence little effort or stress or burden for myself."
Steven Clements, from Glasgow, for Val Roberts, September 2018.

"Being kept up to date with all aspects of my case and everything was explained clearly."
David Macaskill, from Strathpeffer, for Richard Singer, September 2018.

"Very pleased in every aspect."
Rodney Harris, from Fraserburgh, for Richard Singer, August 2018.

"Absolutely exemplary service. The communication from Lawford Kidd was excellent and I was kept updated throughout the process."
William McPherson, from East Kilbride, for Richard Singer, August 2018.

"I felt Mr Singer provided me with a complete and objective assessment of my case and viable options."
Christopher Wildi, from Aberdeen, for Richard Singer, August 2018.

"Excellent communication via emails. Very quick responses to all enquiries."
Marta Zurakowska, from Paisley, for Richard Singer, July 2018.

"Brilliant service, Richard kept me updated and was always helpful. It felt personal. I didn’t get messed about or passed about."
Donna Bouma, from Aberdeen, for Richard Singer, July 2018.

"Honest opinions, quick settlement."
Eleanor Searle, from Edinburgh, for Richard Singer, July 2018.

"Great advice and guidance. Very pleased with the whole process."
Louise McNeil, from Johnstone, for Derek Carrigan, July 2018.

"The service was excellent. I had never been in an accident before, the guidance I received from start to finish was excellent and everything clearly explained. Highly Recommended."
Janette McGowan, from Kilmarnock, for Derek Carrigan, July 2018.

"Val Roberts was always in touch with me and I would thank her very much for what she did. Very happy with your service."
Robert Graham, from Kirkcudbright, for Val Roberts, July 2018.

"Really happy. I particularly liked the updates and the way I was made to feel at ease. I was also made to feel important which was a welcome relief after my accident."
William Anderson, from Edinburgh, for Bethany Roby, July 2018.

"Very happy, friendly and efficient. Derek was very approachable and explained things very clearly. He set out options and talked me through them giving sound advice at all times."
Janet Dunsmuir, from Haddington, for Derek Carrigan, June 2018.

"Very happy thank you. Efficient and professional yet with a nice personal touch. Thank you so much for your help, very much appreciated, I cannot believe the process was with your help, quick and efficient."
Elizabeth Kennedy, from Argyll, for Bethany Roby, June 2018.

"Very happy with the service, overall service was extremely good. Very efficient, kept up to date with all aspects of the claim. Very speedy process. Cannot fault any aspects of my case. Would be hard to improve an excellent service as it is."
Ian McCall, from East Kilbride, for Richard Singer, June 2018.

"Prompt attention to answering letters and up to date information."
Patricia Napier, from Edinburgh, for Val Roberts, June 2018

"Easy to communicate through email." 
Fiona Gemmell, from Saltcoats, for Val Roberts, June 2018

"Friendly telephone manner." 
Stewart Davidson, from Aberdeenshire, for Richard Singer, June 2018

"I was pleased with the service I received." 
Mary Greenway, from Devon, for Richard Singer, May 2018

"Kept me informed of what was happening." 
Mary Clark, from Glasgow, for Richard Singer, May 2018

"Extremely happy with the way they handled my case and I could phone up at any time for an update." 
Kathleen Adamson, from Edinburgh, for Derek Carrigan, May 2018

"Regular updates & Straight forward advice." 
Vera Muir, from Glasgow, for Derek Carrigan, May 2018

 "All was really good." 
Bryan Moffat, from Fife, for Richard Singer, May 2018

"I was pleased with the whole service provided."
Annmarie Dundas, from Falkirk, for Richard Singer, April 2018

"All service was good."
Garry Davidson, from Lanarkshire, for Val Roberts, April 2018
"Very happy, everyone was so nice. The service was excellent. I was kept up to date with the progress of the claim."
Jean O’Connor, from Glasgow, for Derek Carrigan, March 2018
"We were led through this process by Richard Singer who gave helpful & clear advice. Richard was very efficient in response & courteous in his manner."
Sue & Keith Pattison, from Drumnadrochit, for Richard Singer, March 2018 

"All was good."
Scott Parker, from Aberdeenshire, for Richard Singer, March 2018

"Very professionally handled the claim."
Hamza Hussain, from Glasgow, for Bethany Roby, February 2018

"Professionalism of staff / advice given."
Fiona Dinwoodie, from Motherwell, February 2018, for Derek Carrigan.

"How helpful Mr Singer was and the quickness that it took to sort."
Sharon Skinner, from Ross-Shire, February 2018, for Richard Singer.

"Richard Kept me really up to date, also no fee to pay, it felt as if he really had my best interest."
George MacDonald, from Inverness, February 2018, for Richard Singer.

"Very happy with full service given."
James Queen, from Glasgow, January 2018, for Richard Singer.

"Extremely happy, excellent service. I thought all aspects were brilliant. I was kept well informed throughout the whole service, with informative emails and updates from Richard Singer."
Heather McAlpine, from Aberdeenshire, January 2018, for Richard Singer.

"Very pleasant and helpful at all times."
Elizabeth McLachlan, from Glasgow, January 2018, for Derek Carrigan.

"Very happy. I was at all times kept up to date with what was happening."
James Bell, from Kirkcaldy, January 2018, for Val Roberts.

"Was kept up to date at all times. Richard Singer was very helpful with any questions I had."
Ross Smith, from Musselburgh, January 2018, for Richard Singer.

"All correspondence was good, prompt."
Lynda Ramsay, from Dundee, January 2018, for Richard Singer.

"Good Communication of information."
Scott Belgey, from Livingston, January 2018, for Richard Singer.

"All service was very good."
Janette Pattison, from Bristol, January 2018, for Richard Singer.

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